Communication integration

Office 365 integration:
contacts and calendar synced via Deskflow

With the Office 365 integration (Microsoft 365), you work from Deskflow without switching between apps. Contacts synced, tasks straight in your Outlook calendar, and emails sent via your own mailbox. No double admin, more time for your customers.

Automatic sync
Sync
Contacts
Auto
Calendar tasks
Your own
Outlook mailbox
No double admin

Switching between Deskflow and Office 365 costs time you don't have

Without the Office 365 integration, you live in two worlds: customer data in Deskflow, contacts in Outlook. You create tasks in Deskflow, but the appointments are somewhere else. Emails from Deskflow can end up in the spam folder because they don't come from your own mailbox.

With the Office 365 integration, Deskflow becomes the central point. Contacts, tasks and email flow automatically through Microsoft 365. You work from one platform, and Office 365 follows along. Less switching, more focus on your customers.

Sound familiar?
  • Manually maintaining contacts in both Deskflow and Outlook
  • Creating tasks in Deskflow but entering appointments separately in the calendar
  • Emails from Deskflow being marked as spam
  • Switching between apps costs time and context
How does the integration work?

Office 365 integration in four steps:
contacts, calendar and email in sync

Authorise once via Microsoft OAuth, and everything then syncs automatically.

1
Connect Office 365 with Deskflow

Authorise once via Microsoft OAuth in the Deskflow management portal. No technical knowledge required. The Office 365 integration is active within minutes.

2
Contacts synced automatically

You manage customer data centrally in Deskflow. It's automatically available in Outlook and on all your Microsoft devices. Always up-to-date contact info, reachable anywhere.

3
Tasks appear instantly in your calendar

Tasks created in Deskflow are synced instantly with your Outlook calendar. Deadlines and appointments always visible, with no double entry.

4
Emails via your own Outlook mailbox

Emails you send from Deskflow go through your own Outlook mailbox. They don't end up in spam, appear neatly in your sent items, and the customer sees your own email address.

Benefits of the Office 365 integration
No double admin
Contacts, tasks and email synced automatically. Never manually transfer between Deskflow and Outlook again.
Email via your own mailbox
Emails from Deskflow are sent via Outlook. No spam issues, your own address, and neatly in your sent items.
Calendar always up to date
Tasks in Deskflow are visible instantly as appointments in your calendar. An overview of deadlines with no extra step.
Reachable anywhere
Synced contacts are available on desktop, laptop, smartphone and tablet via Microsoft 365.
What syncs?

Everything the Office 365 integration
handles from Deskflow

Deskflow and Microsoft 365 work together so you can always work from one central platform.

Contact synchronisation

You manage customer contacts centrally in Deskflow, and they're automatically available in Outlook and on every Microsoft device. Always up-to-date customer data, no double entry.

Calendar and task sync

Tasks created in Deskflow appear instantly in your Outlook calendar. Deadlines and appointments always visible, with no need to enter them separately in your calendar.

Email via your own Outlook mailbox

Emails sent from Deskflow go through your own Outlook mailbox. No spam issues, your own email address visible to the customer, and everything neatly in your sent items.

Centralised customer communication

All customer communication from Deskflow runs through Microsoft 365. Emails, appointments and tasks are always linked to the right customer record in Deskflow.

Reachable anywhere

Synced contacts and appointments are available on every device via Microsoft 365: desktop, laptop, smartphone and tablet. Always up-to-date customer data, wherever you are.

Increased productivity

Less switching between apps, no double entry, and always the right context for a customer. The Office 365 integration lets you focus on customer relationships instead of admin.

Before and after

Office 365 integration in Deskflow:
one platform, no double admin

Without the Office 365 integration
  • Manually maintaining contacts in both Deskflow and Outlook
  • Creating tasks in Deskflow, appointments separately in the calendar
  • Emails from Deskflow ending up in customers' spam folders
  • Constantly switching between apps to find the right context
With the Office 365 integration
  • Contacts synced automatically between Deskflow and Outlook
  • Tasks in Deskflow appear instantly as appointments in your calendar
  • Emails via your own Outlook mailbox, no spam, and your own address visible
  • Everything from Deskflow, Office 365 follows automatically

Frequently asked questions

Everything about the Office 365 integration via Deskflow

The Office 365 integration syncs contacts, tasks and email between Deskflow and Microsoft 365. You manage contacts centrally in Deskflow, and they're automatically available in Outlook. Tasks created in Deskflow appear instantly in your calendar. You send emails from Deskflow via your own Outlook mailbox.
Emails you send from Deskflow go through your own Outlook mailbox. This way, they don't end up in your customers' spam folder and are neatly stored in your sent items in Outlook. Your customer sees your own email address, not a no-reply address.
You connect Office 365 once via the Deskflow management portal using Microsoft OAuth. After authorisation, contacts, tasks and email are synced automatically. No technical knowledge is required, and our onboarding team will guide you through the setup.
Yes. Office 365 was renamed to Microsoft 365, but the integration with Deskflow works identically. Whether you call it the Office 365 integration or the Microsoft 365 integration, it syncs contacts, tasks and email via the same Microsoft platform.
Yes. Contacts synced via the Office 365 integration are available on every device where you use Outlook or Microsoft 365: desktop, laptop, smartphone and tablet. Always up-to-date customer data, reachable anywhere.

Ready to connect?

Office 365 integration and Deskflow:
work from one platform

Book a no-obligation consultation and discover how the Office 365 integration centralises your communication. Up and running within a month, with no technical hassle.