Fonzer integration:
know who's calling and call back with one click
Connect your Fonzer VoIP device to Deskflow and get a popup with the customer's name and contact on every incoming call. Click through to the customer record. Or click any phone number in Deskflow and your device dials it automatically. Better phone-based customer service, less searching.
Dialling numbers and recognising customers takes too much time
Without the Fonzer integration, you only find out who's calling once you pick up. Then you look up the customer in Deskflow while the caller waits. And for outgoing calls, you type numbers from your screen into your device.
With the Fonzer integration in Deskflow, you already know who's calling before you pick up. Click through to the customer record and help the customer instantly with the full context. For outgoing calls, just click the number and your device does the rest.
- Not knowing who's calling until you pick up
- Looking up the customer in Deskflow while the caller waits
- Manually typing phone numbers from screen to device
- No link between your phone system and your customer records
Fonzer integration: two features
that transform your phone workflow
When a customer, supplier or lead calls, a popup automatically appears in Deskflow with the company name and the contact's name. You already know who's calling before you even pick up.
- Popup shows company name and contact name
- Click the popup to go straight to the customer detail page
- Help the customer instantly with the full context in Deskflow
- Never search while the caller waits again
Any phone number in Deskflow is clickable. Click it and your Fonzer device rings automatically. Pick up and you're connected. No typing numbers, no mistakes.
- Click any phone number in Deskflow
- Your Fonzer device rings automatically
- The number is dialled automatically
- Works for leads, customers, suppliers and their contacts
Any phone number in Deskflow
is clickable via the Fonzer integration
Click the number, and your Fonzer device dials automatically. Works for every item in Deskflow.
Call potential customers directly from the lead record in Deskflow.
Call customers with one click from the customer record or any customer document.
Call suppliers directly from the supplier record in Deskflow.
Any contact linked to a customer, supplier or lead is instantly clickable.
Fonzer integration in Deskflow:
better service, faster calls
- Not knowing who's calling until you pick up
- Looking up the customer in Deskflow while the caller waits
- Manually typing phone numbers to make a call
- No link between phone system and customer record
- Popup with customer name and contact appears automatically on incoming calls
- Click the popup and you're straight in the customer record in Deskflow
- Click a number in Deskflow and your device dials automatically
- Phone system and customer record fully connected
Frequently asked questions
Everything about the Fonzer integration via Deskflow
Ready to connect?
Fonzer integration and Deskflow:
know who's calling, call back with one click
Book a no-obligation consultation and discover how the Fonzer integration improves your phone-based customer service. Up and running within a month.