Hoe werkt de koppeling Kwebbl met Deskflow?

Via de koppeling Kwebbl zie je bij elke inkomende oproep een popup in Deskflow met de naam van de beller en het bijbehorende contact. Klik op de popup en je gaat meteen naar de klantdetailpagina. Anderzijds kan je elk telefoonnummer in Deskflow aanklikken waarna je Kwebbl-toestel automatisch gaat bellen.

Wat toont de popup bij een inkomende oproep via de koppeling Kwebbl?

Bij een inkomende oproep verschijnt er een popup in Deskflow met de naam van het bedrijf (klant, leverancier of lead) en de naam van het contact dat belt. Je kan op de popup klikken om meteen naar de detailpagina van die klant te gaan.

Voor welke nummers werkt klik-om-te-bellen via de koppeling Kwebbl?

Via de koppeling Kwebbl kan je elk telefoonnummer aanklikken in Deskflow: van leads, klanten en leveranciers, inclusief alle contacten. Klik op het nummer en je Kwebbl-toestel gaat automatisch rinkelen en draait het nummer.

Moet ik manueel het telefoonnummer intypen om te bellen via Kwebbl?

Nee. Via de koppeling Kwebbl klik je simpelweg op het telefoonnummer in Deskflow. Je toestel gaat automatisch rinkelen en draait het nummer. Geen manuele invoer, geen vergissingen, direct verbonden.

Hoe stel ik de koppeling Kwebbl in Deskflow in?

Je koppelt je Kwebbl VoIP-toestel eenmalig aan je gebruikersprofiel in Deskflow. Na de configuratie werkt de inkomende popup en klik-om-te-bellen automatisch. Ons onboardingteam begeleidt je bij de installatie.

VoIP integration

Kwebbl integration:
know who's calling and call back with one click

Connect your Kwebbl VoIP device to Deskflow and get a popup with the customer's name and contact on every incoming call. Click through to the customer record. Or click any phone number in Deskflow and your device dials it automatically. Better phone-based customer service, less searching.

Book a free consultation See how it works

VoIP integration

Pop-up

On incoming call

1 click

To customer record

Click

To call

Take control of your phone communication

Dialling numbers and recognising customers takes too much time

Without the Kwebbl integration, you only find out who's calling once you pick up. Then you look up the customer in Deskflow while the caller waits. And for outgoing calls, you type numbers from your screen into your device.

With the Kwebbl integration in Deskflow, you already know who's calling before you pick up. Click through to the customer record and help the customer instantly. For outgoing calls, just click the number and your device does the rest.

Sound familiar?

Not knowing who's calling until you pick up
Looking up the customer in Deskflow while the caller waits
Manually typing phone numbers from screen to device
No link between your phone system and your customer records

Two core features

Kwebbl integration: two features
that transform your phone workflow

Feature 1

Incoming calls: popup with customer name

When a customer, supplier or lead calls, a popup automatically appears in Deskflow with the company name and the contact's name. You already know who's calling before you even pick up.

Popup shows company name and contact name
Click the popup to go straight to the customer detail page
Help the customer instantly with the full context in Deskflow
Never search while the caller waits again

Feature 2

Click-to-call: any number in Deskflow

Any phone number in Deskflow is clickable. Click it and your Kwebbl device rings automatically. Pick up and you're connected. No typing numbers, no mistakes.

Click any phone number in Deskflow
Your Kwebbl device rings automatically
The number is dialled automatically
Works for leads, customers, suppliers and their contacts

Click-to-call

Any phone number in Deskflow
is clickable via the Kwebbl integration

Leads

Call potential customers directly from the lead record in Deskflow.

Customers

Call customers with one click from the customer record or any customer document.

Suppliers

Call suppliers directly from the supplier record in Deskflow.

Contacts

Any contact linked to a customer, supplier or lead is instantly clickable.

Before and after

Kwebbl integration in Deskflow:
better service, faster calls

Without the Kwebbl integration

Not knowing who's calling until you pick up
Looking up the customer in Deskflow while the caller waits
Manually typing phone numbers to make a call
No link between phone system and customer record

With the Kwebbl integration

Popup with customer name and contact appears automatically on incoming calls
Click the popup and you're straight in the customer record in Deskflow
Click a number in Deskflow and your device dials automatically
Phone system and customer record fully connected

Book a free consultation

Frequently asked questions

Everything about the Kwebbl integration via Deskflow

Through the Kwebbl integration, you see a popup in Deskflow with the caller's name and contact on every incoming call. Click the popup and you go straight to the customer detail page. You can also click any phone number in Deskflow, and your Kwebbl device will call automatically.

On an incoming call, a popup appears in Deskflow with the name of the company (customer, supplier or lead) and the name of the contact calling. You can click the popup to go straight to that customer's detail page.

Through the Kwebbl integration, you can click any phone number in Deskflow: for leads, customers and suppliers, including every contact. Click the number and your Kwebbl device rings automatically and dials it.

No. Through the Kwebbl integration, you simply click the phone number in Deskflow. Your device rings automatically and dials the number. No manual entry, no mistakes, connected instantly.

You link your Kwebbl VoIP device to your user profile in Deskflow once. After configuration, the incoming popup and click-to-call work automatically. Our onboarding team will guide you through the setup.