See how you track stock in real time, generate purchase suggestions and sync stock with your webshop.
This demo shows how order tracking works together with stock management in Deskflow. The example uses the product BrightPro Adapter 288 with an initial stock of 404 units. The theoretical stock is 404 units when there are no orders to suppliers or from customers. A quote is converted into a customer order. After conversion, the physical stock remains 404 units, but the theoretical stock drops to 399 units because Deskflow accounts for the customer order. A delivery note is created for the order. After creating the delivery note, stock drops to 399 units. Every stock transaction is logged and made visible. An invoice is created from the delivery note. Stock remains at 399 units because the delivery note has already adjusted the stock. The system shows product details, stock levels, quotes, orders, delivery notes and invoices with their relationships and impact on stock management.
Order tracking
Order tracking from A to Z
From quote to delivery: see how Deskflow manages your order flow, creates a pick list and arranges your shipping.
Order tracking in Deskflow. All sales documents can be found in the Sales menu to register sales. Add quotes by selecting a customer from the dropdown. Select a product from the dropdown and add it to the quote. Product added, with the option to add extra text or change the price or quantity. Save the quote and a sequence number is assigned. Convert the quote to an order after customer approval. Quote approved and order added with a sequence number. Fulfil orders via order picking. Order picking offers several ways to select products: via button, barcode or serial numbers. Pick the product from the warehouse. Picked products ready for delivery, and create the delivery note. Delivery note added with a sequence number. Invoice the delivery note after the goods are delivered. Invoicing delivery notes is possible with different documents. Register shop sales. Add products via list, barcode or serial number. Create an invoice for the shop sale or put it on the customer's account. Pay via CCV Bancontact or via payment methods created in Deskflow.
After-sales service
After-sales service and digital work orders
See how a job runs from scheduling to a signed-off work order, with hours, materials and invoicing.
This demo shows the process from order to work order and invoicing in Deskflow. Go to Actions to prepare the order as a work order. Click Order Picking to continue. Products have been taken from the warehouse, and the work order button appears to move the goods to the work order. Generate a slip with the required materials from stock. The work order is completed via the mobile app. Click Work Orders to log the scheduled work. Logging time is linked directly to the work order for accurate invoicing. Navigate to the delivery address with Waze or Google Maps. Add extra materials that need to be processed. Search for and add products such as NextGen Cable 409 to the work order. Notify the back office that the work order is finished. Additional materials have been added. Admin sees that the work order is complete and ready for invoicing. Click Financial to view all items ready to be invoiced. Select the customer whose documents are ready. The completed work order is ready for invoicing. Multiple documents can be put on one invoice by selecting All. Create the invoice.
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