SkyHi integration:
know who's calling and call back with one click
Connect your SkyHi VoIP phone to Deskflow and get a pop-up with the customer name and contact for every incoming call. Click through to the customer record. Or click any phone number in Deskflow and your phone dials the number automatically. Better phone-based customer service, less searching.
Dialling numbers and recognising customers takes too much time
Without the SkyHi integration, you only find out who's calling once you pick up the phone. Then you look the customer up in Deskflow while the caller waits. And for outgoing calls, you retype numbers from your screen onto your phone.
With the SkyHi integration in Deskflow, you already know who's calling before you pick up the phone. Click through to the customer record and help the customer right away. For outgoing calls, click the number and your phone does the rest.
- Not knowing who's calling until you pick up
- Looking up the customer in Deskflow while the caller waits
- Manually typing phone numbers from screen to device
- No link between your phone system and your customer records
SkyHi integration: two functions
that transform your phone workflow
When a customer, supplier or lead calls, a popup automatically appears in Deskflow with the company name and the contact's name. You already know who's calling before you even pick up.
- Popup shows company name and contact name
- Click the popup to go straight to the customer detail page
- Help the customer instantly with the full context in Deskflow
- Never search while the caller waits again
Every phone number in Deskflow is clickable. Click it and your SkyHi phone rings automatically. Answer and you're connected. No retyping numbers, no mistakes.
- Click any phone number in Deskflow
- Your SkyHi phone rings automatically
- The number is dialled automatically
- Works for leads, customers, suppliers and their contacts
Any phone number in Deskflow
is clickable via the SkyHi integration
Call potential customers directly from the lead record in Deskflow.
Call customers with one click from the customer record or any customer document.
Call suppliers directly from the supplier record in Deskflow.
Any contact linked to a customer, supplier or lead is instantly clickable.
SkyHi integration in Deskflow:
better service, faster calls
- Not knowing who's calling until you pick up
- Looking up the customer in Deskflow while the caller waits
- Manually typing phone numbers to make a call
- No link between phone system and customer record
- Popup with customer name and contact appears automatically on incoming calls
- Click the popup and you're straight in the customer record in Deskflow
- Click a number in Deskflow and your device dials automatically
- Phone system and customer record fully connected
Frequently asked questions
Everything about the SkyHi integration via Deskflow
Ready to connect?
SkyHi integration and Deskflow:
know who's calling, call back with one click
Book a no-obligation consultation and discover how the SkyHi integration improves your phone-based customer service. Up and running within a month.